Quentin Skinner

Chairman

Quentin Skinner is chairman of DPAS, the company he founded in 1996 with the aim of offering dentists an alternative, cost-effective payment plan service which would allow them to keep their own identity.

Quentin, a leading player in the establishment of private dental plans in the UK, is passionately committed to helping dentists understand the dental industry’s turbulent political and economic climate with all the issues and challenges that lie ahead and the future management of practices.

Andrew Warren

Sales Support and Marketing Director

Andrew Warren probably has more hands on experience in converting dental practices to private plans than anyone else in the industry and he has played a leading role in the growth of the UK’s private dental plan sector. He joined Quentin Skinner and DPAS in 1997. Since then he has been instrumental in helping to lead DPAS on its mission to support dental practices and provide dentists with independent, practice branded payment plan services.

A former dental technician who has been involved in private dentistry for over 40 years, Andrew has a deep understanding of the challenges that now face others in the profession in these unsettled times. He was part of the original team that set up dental plans over two decades ago.

Gary Anders

Operations Director

Gary has a distinguished track record in the insurance industry, with 30 years’ experience in underwriting and product development for the global insurance giant ACE Group. During that time he was the architect of many pioneering initiatives, using innovative technology to deliver insurance solutions to multinational insurance brokers, large corporate clients and small-to-medium sized enterprises.

Since joining the company in November 2006, Gary has been instrumental in overhauling and fine tuning the DPAS business processes, practices and procedures to support the ever-increasing number of dentists now choosing DPAS dental plans.

Gary is a Fellow of the Chartered Insurance Institute (FCII).

Christine Nicholson

Finance and IT Director

Christine’s wide ranging experience in finance and IT systems management spans nearly 30 years and has been gained in a variety of different market sectors including banking, the military and software development. These roles have been based both in the UK and abroad, exposing her to numerous diverse activities and responsibilities, equipping Christine with a breadth of experience that she is looking forward to applying to the dental plan market.

Joining DPAS in August 2011, Christine is currently embracing yet another new challenge, helping to ensure that the company’s front-line delivery to dentists and patients continues to be of the highest quality and that DPAS is in the best position possible to take advantage of future growth opportunities.

Stephen Noar

Non-executive Director

Stephen qualified as a dentist over 20 years ago, before becoming one of the founding directors of Denplan in 1987.

Having developed the original concept of private capitation schemes and dental plans in the UK, Stephen is widely respected and brings an incomparable knowledge to DPAS.

Sam Brice

Marketing Manager

Sam joined DPAS in 2008, working in various roles within the Marketing department before being appointed Marketing Manager in September 2010. Having gained a wealth of experience within the dental industry before this appointment, Sam is looking forward to helping DPAS grow significantly over the coming years, while taking an active role in the management team to develop the business as a whole.

Sam is relishing the opportunity to build upon DPAS’ previous successes in a time of great change within the dental industry and is committed to ensuring that the company continues to provide the highest quality of service, responding to customers’ needs at all times.

Janice Charlton

Sales Support Manager

Janice has worked with the dental profession for 25 years. She is a qualified Dental Therapist, Trainer and Manager and has a thorough understanding of the challenges facing practice owners and their support teams. Janice is well respected throughout the dental profession and is passionate about helping dental practice teams achieve their goals, excelling in supporting practices through transitions of all kinds.

As Sales Support Manager, Janice manages the Practice Consultant team, providing them with ongoing training and support, ensuring that our service standards are second to none.

Ian Eslick

Business Development Manager

Ian joined DPAS in 2000 and has been at the forefront of the business’ dynamic growth during this time, working for the company across all regions of the UK. Prior to joining DPAS, Ian was Business Manager at a dental practice in the south west and has also worked in various other sectors, including industry, commerce and finance.

Ian has gained extensive experience in the market of practice-branded payment plans, having had to adapt to the ever-changing market conditions imposed by both the private sector and the NHS. This experience continues to benefit new DPAS customers and he enjoys working very closely with them to ensure that the best possible tailored plans are implemented in their practices.

Janet Mason

Business Development Manager

Janet joined DPAS in September 2005 as an Account Manager, looking after existing customers on a face-to-face basis, following nineteen years of experience managing a large team in the textile industry. In 2008 Janet became a Business Development Manager, working closely with new customers to ensure that they have the right plans for their patients.

Janet is extremely passionate about her work and strongly believes in the value of listening attentively to customers at all times. This approach not only ensures that the practice’s needs are successfully fulfilled, but also fosters a strong and long lasting relationships for years to come.

Margaret Holmes

Fees and Insurance Manager

Margaret Holmes has worked for DPAS for more than 10 years, seeing the company grow from a fledgling business to the dynamic operation it is today. Having held a number of positions over that time, Margaret is now a key member of the management team with a wealth of experience to deploy across the business. Margaret is currently Fees & Insurance Manager with responsibility for FSA compliance.

The Fee Review Team assists practices to carry out an annual fee review and is also responsible for the all important process of communicating changes in Dental Plan fees to individual patients on behalf of the practice .

Jo Mooney

Customer Service Manager

Jo began her career with DPAS in November 2003 having spent many years in retail management. Dealing with members of the public “face to face” allowed Jo to hone her customer service and relationship management skills.

Jo became head of department in 2006 and two years later was further promoted to her current position as DPAS Customer Services Manager. Throughout a period of substantial growth since Spring 2006, Jo has been the key driver of a number of initiatives designed to deliver an industry leading standard in customer service from DPAS.