Your dental plan and Supplementary Insurance

Your dental plan includes mandatory supplementary dental injury and emergency insurance providing peace of mind in the event of a dental injury or emergency.

As a member of a dental plan, you will have the peace of mind that your preventive dental care is provided by your dentist in return for convenient monthly payments. The monthly amount that you pay depends on the type of plan.

DPAS Limited (‘DPAS’) manages and administers your dental plan payments using its Direct Debit Originator status. DPAS also arranges this Supplementary Insurance Policy, which forms an integral part of the dental plan and provides further cover in the event of dental injuries and dental emergencies. DPAS charges you a monthly fee for managing and administering your dental plan, which includes the premium payable to the insurers, Chubb European Group Limited (Chubb), for this insurance. DPAS’s charges are deducted from your monthly payment and the balance is paid to your dentist for the dental care services that he/she provides.

There are two levels of Supplementary Insurance cover, level A and level B. It is the decision of your dental practice to decide the level of cover it wishes to make available to dental plan patients, reflecting up-to-date treatment charges to ensure that sufficient funds are available to the patient in the event of an accident or emergency.

For full details of the benefits, limitations and exclusions of Supplementary Insurance please refer to the Supplementary Insurance Policy.

What does my dental plan include?

For details of what is included within your dental plan, please contact your dental practice who will be able to assist you.

For all queries relating to the Supplementary Insurance and claims please contact our Insurance Team on 01747 873230 or fill out our enquiry form.

For all other enquiries relating to your dental plan, or to update your personal details, please contact our Customer Services Team on 01747 870910.


To register onto a DPAS administered plan in response to a letter from your dentist please click here. You will need your patient code, as stated in your letter, to enable you to begin the registration process.

Get in touch

Get in touch

If you have any queries relating to your dental plan or Supplementary Insurance policy, you can get in touch via the link below:

Dental emergencies

Click on the link below for information on what to do in the event of a dental emergency.