Meet the team
Gary Anders - Managing Director
Gary has a distinguished track record in the insurance industry, with 30 years’ experience and various senior leadership roles with global insurance giant ACE Group behind him.
Gary’s association with dental plans can be traced back to when dental plans were first introduced into the UK in the late 1980’s. He was responsible for creating the Supplementary Insurance product that now forms an integral part of most dental plans available today.
Since joining DPAS in November 2006, Gary has been instrumental in overhauling and fine tuning the DPAS business processes, practices and procedures to support the ever-increasing number of dentists now choosing DPAS Dental Plans.
Previously Operations Director, Gary assumed the role of Managing Director effective from January 2015.
Gary is a Fellow of the Chartered Insurance Institute (FCII).
Anne-Marie Lloyd-Jones - Customer Relations Manager
Anne-Marie has been with DPAS since 2007, initially joining the company as Business Development Coordinator following previous roles in banking, finance, education and administrative training. As a former business owner, with experience working in the UK and abroad, Anne-Marie has a deep understanding of the challenges facing businesses today.
As Customer Relations Manager, Anne-Marie now heads up the Sales Support team, collectively looking after the needs of DPAS clients from the implementation of their plans to ongoing in-practice support. With a regionally-based team and office-based support at Place Farm, Anne-Marie has built a department equipped to provide exemplary support to customers old and new, always looking for ways to innovate and improve the services provided to these practices.
Jo Mooney - Customer Service Manager
Jo began her career with DPAS in November 2003 having spent many years in retail management. Dealing with members of the public “face to face” allowed Jo to hone her customer service and relationship management skills.
Jo became head of department in 2006 and two years later was further promoted to her current position as DPAS Customer Services Manager. Throughout a period of substantial growth since Spring 2006, Jo has been the key driver of a number of initiatives designed to deliver an industry leading standard in customer service from DPAS.
Melissa Reid - Insurance Manager
Melissa joined DPAS in 2008 as Senior Insurance Assessor, bringing with her extensive experience of working within regulated environments, gained from her previous legal and property background.
In 2014 Melissa was appointed Insurance Manager and remains absolutely focused on maintaining the high standard of claims handling service set by the Insurance Team, whilst ensuring that the FCA’s initiative of Treating Customers Fairly is embedded within each and every claim.
Louise Beddow - Business Development Manager
Before joining DPAS in 2011, Louise spent eight years working in the internet advertising arena as an Area Sales Manager, and more recently as a Sales Operations Director, building relationships with businesses across the UK.
Louise is very passionate about working with each and every practice as closely as possible to ensure that their business needs are fulfilled at all times, in the process forming strong, long lasting and fruitful working relationships.
Ian Eslick - Business Development Manager
Ian joined DPAS in 2000 and has been at the forefront of the business’ dynamic growth during this time, working for the company across all regions of the UK. Prior to joining DPAS, Ian was Business Manager at a dental practice in the south west and has also worked in various other sectors, including industry, commerce and finance.
Ian has gained extensive experience in the market of practice-branded payment plans, having had to adapt to the ever-changing market conditions imposed by both the private sector and the NHS. This experience continues to benefit new DPAS customers and he enjoys working very closely with them to ensure that the best possible tailored plans are implemented in their practices.
Janet Mason - Business Development Manager
Janet joined DPAS in 2005 as an Account Manager, looking after existing customers on a face-to-face basis, following nineteen years of experience managing a large team in the textile industry. In 2008 Janet became a Business Development Manager, working closely with new customers to ensure that they have the right plans for their patients.
Janet is extremely passionate about her work and strongly believes in the value of listening attentively to customers at all times. This approach not only ensures that the practice’s needs are successfully fulfilled, but also fosters a strong and long lasting relationships for years to come.
Get in touch
To find out more about our services or to arrange an appointment with your local DPAS Practice Consultant, get in touch via the link below:
We can provide extensive marketing and patient recruitment support to your practice. Follow the link below for more information: